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The Future of Customer Support: AI and Human Collaboration

Beyond the Human vs. Machine Debate The conversation around artificial intelligence (AI) in customer support often presents a falsedilemma: should businesses rely on human expertise or machine efficiency? However, the mostforward-thinking organizations are proving that the best results come from…

Natasha Wangai
March 18, 2025

Useful

Excellent Customer Support Should Be A Basic Right

Why Excellent Customer Support Should Be a Basic Right for Every Organization Customers today expect quick, accurate, and personalized responses. Providing excellent customer support should be as fundamental for organizations as having a bank account—accessible, affordable, and straightforward. It shouldn’t…

Kim
November 29, 2024