Contact Us
talktous@nexuswave.ai
+(254)-115-755-232
+(254)-700-290-354
We use advanced Generative AI to enable organizations to offer their customers an excellent customer support service at extremely low costs. The lowest in the industry!
nexus wave ai
Our Virtual Agent is trained the same way you train your human agents, with an incredible 80% resolution rate within the first year of rollout. Your customers interact with it from any channel like SMS, Facebook, Instagram, WhatsApp, X (Twitter), your App, and more!
For situations that need a human touch, our Agent Copilot enhances productivity of your human agents by 3X by providing instant information and doing tasks on behalf of your human agents – all through a ChatGPT-like interface.
Transform how you access customer support insights. Our Analytics Copilot allows you to skip traditional data analysis tools and simply ask questions. Get instant answers, complete with visual data and charts, all from an intuitive ChatGPT-like interface.
Kenyan companies pay an agent about KES 10 to handle a customer ticket, whether or not they solve it. We offer an outcome based pricing – KES 4 per ticket that has been fully resolved by the virtual agent.
Our team will integrate the AI into your systems and connect it to your communication channels. We'll guide you through the process for a seamless setup
Upload documents about your company and products to customize the AI with business-specific data, ensuring it understands your offerings and customer needs.
After customization, we'll help you test and deploy the AI across your platforms. It will start handling inquiries immediately.
launch it across your preferred platforms to enhance customer interaction and streamline support processes. Utilize our tools to monitor performance and ensure your AI delivers optimal results from day one
Why Excellent Customer Support Should Be a Basic Right for Every Organization Customers today expect quick, accurate, and personalized responses. Providing excellent customer suppo
